The protection of your data is very important to us. We only process data on a legally compliant basis and consider it our responsibility to protect your information from misuse. We use your data only for purposes you have authorized and strictly within the scope of our services.
These Terms govern your use of www.neurvate.com and all services provided by Neurvate. By using our website or hiring us for automation services, you agree to these Terms.
Deliverables vary by project and are described in each proposal or agreement.
Client Responsibilities
You agree to:
• Provide accurate business information • Provide required system access and API credentials • Use workflows responsibly and lawfully • Review outputs before acting on them • Maintain backups of your own data
Neurvate is not responsible for inaccurate or incomplete data from you or third-party platforms.
Limitations and Disclaimers
• Automated workflows depend on third-party APIs and may experience downtime • Results are not guaranteed and may require adjustments • We do not guarantee error-free operation • We are not liable for losses resulting from automated outputs
This website and its documentation do not constitute legal advice.
Intellectual Property
All custom workflows, scripts, diagrams, and documentation created by Neurvate remain our intellectual property until paid in full. After payment, clients receive a license for internal business use.
Prohibited Uses
You may not use our services for:
• Illegal activity • Fraud • Harmful automation • Circumventing security systems • Interfering with infrastructure • Creating harmful or abusive data flows
Fees and Billing
Fees may include setup charges, retainers, consulting hours, or maintenance. Payment terms appear in each proposal.
Late payments may pause or stop service.
Cancellation
Either party may cancel by written notice. Once cancellation occurs:
• Retainers are non-refundable for work already performed • Access to automations may be revoked • Credentials are deleted unless otherwise agreed
Support
Support level depends on your plan. Basic support is available during business hours.
Governing Law
These Terms follow the laws of Alberta and Canada.