General Privacy Policy
The protection of your data is very important to us. We only process data on a legally compliant basis and consider it our responsibility to protect your information from misuse. We use your data only for purposes you have authorized and strictly within the scope of our services.
The protection of your data is very important to us. We only process data on a legally compliant basis and consider it our responsibility to protect your information from misuse. We use your data only for purposes you have authorized and strictly within the scope of our services.
Neurvate operates www.neurvate.com and provides automation systems, workflow engineering, CRM integrations, and related B2B services. This policy explains how we collect, use, store, and protect personal and business data.
We follow the Personal Information Protection and Electronic Documents Act (PIPEDA), Alberta privacy laws, and internationally recognized privacy standards including GDPR-aligned rights and CCPA-style transparency.
Information We Collect:
We collect information in the following categories.
Data you provide:
• Contact form submissions
• Business information
• CRM fields and lead data
• Uploaded files or documents
• API keys and integration credentials you choose to share
• Email addresses and communication history
Data collected automatically:
• Cookies and analytics data
• IP address
• Device and browser information
• Session behavior on our website
Client workflow data
When you use our automation services, we may process CRM data, lead information, internal operational data, and structured content required for the workflows you request.
How We Use Your Data
We use the data we collect to:
• Provide automation and integration services
• Build, maintain, and improve custom workflows
• Diagnose issues and optimize system performance
• Communicate with you about services, support, or billing
• Improve website functionality through analytics
• Secure our systems and prevent misuse
We do not sell personal data.
Legal Bases (GDPR Friendly)
Where applicable, we rely on the following bases:
• Consent
• Contract performance
• Legitimate interest
• Legal obligation (if required)
How Long We Store Data
We retain data only as long as required for:
• Service delivery
• Legal, tax, or contractual obligations
• Security and auditing requirements
API keys and sensitive credentials are stored only for active clients and are deleted upon cancellation unless otherwise agreed.
Sharing and Third Parties
We use trusted third-party tools only when required for service delivery.
These may include:
• n8n, Make, Python-based systems
• Google Workspace
• Microsoft cloud products
• CRM platforms
• Analytics tools
• API providers you choose to integrate with
All sub processors are bound by privacy and confidentiality standards aligned with our obligations.
Cross-Border Data
Some third-party services process data outside Canada. We aim to ensure that these services maintain strong security and privacy protections. By using our services, you consent to cross-border data processing.
Cookies
We use cookies for:
• Website functionality
• Analytics
• Session management
• Framer site performance
See our Cookie Policy for full details.
Your Rights
Depending on your region, you may request:
• Access to your data
• Correction of inaccurate data
• Deletion of certain data
• Portability
• Withdrawal of consent
To submit a request, contact us using the information below.
Security
We use industry-standard safeguards including encryption, secure credential storage, access controls, and monitoring. No system is perfectly secure, but we take all reasonable steps to protect your data.
Contact
For privacy questions or requests:
Email: hello@neurvate.com
Website: www.neurvate.com
We follow the Personal Information Protection and Electronic Documents Act (PIPEDA), Alberta privacy laws, and internationally recognized privacy standards including GDPR-aligned rights and CCPA-style transparency.
Information We Collect:
We collect information in the following categories.
Data you provide:
• Contact form submissions
• Business information
• CRM fields and lead data
• Uploaded files or documents
• API keys and integration credentials you choose to share
• Email addresses and communication history
Data collected automatically:
• Cookies and analytics data
• IP address
• Device and browser information
• Session behavior on our website
Client workflow data
When you use our automation services, we may process CRM data, lead information, internal operational data, and structured content required for the workflows you request.
How We Use Your Data
We use the data we collect to:
• Provide automation and integration services
• Build, maintain, and improve custom workflows
• Diagnose issues and optimize system performance
• Communicate with you about services, support, or billing
• Improve website functionality through analytics
• Secure our systems and prevent misuse
We do not sell personal data.
Legal Bases (GDPR Friendly)
Where applicable, we rely on the following bases:
• Consent
• Contract performance
• Legitimate interest
• Legal obligation (if required)
How Long We Store Data
We retain data only as long as required for:
• Service delivery
• Legal, tax, or contractual obligations
• Security and auditing requirements
API keys and sensitive credentials are stored only for active clients and are deleted upon cancellation unless otherwise agreed.
Sharing and Third Parties
We use trusted third-party tools only when required for service delivery.
These may include:
• n8n, Make, Python-based systems
• Google Workspace
• Microsoft cloud products
• CRM platforms
• Analytics tools
• API providers you choose to integrate with
All sub processors are bound by privacy and confidentiality standards aligned with our obligations.
Cross-Border Data
Some third-party services process data outside Canada. We aim to ensure that these services maintain strong security and privacy protections. By using our services, you consent to cross-border data processing.
Cookies
We use cookies for:
• Website functionality
• Analytics
• Session management
• Framer site performance
See our Cookie Policy for full details.
Your Rights
Depending on your region, you may request:
• Access to your data
• Correction of inaccurate data
• Deletion of certain data
• Portability
• Withdrawal of consent
To submit a request, contact us using the information below.
Security
We use industry-standard safeguards including encryption, secure credential storage, access controls, and monitoring. No system is perfectly secure, but we take all reasonable steps to protect your data.
Contact
For privacy questions or requests:
Email: hello@neurvate.com
Website: www.neurvate.com